Village Responses & Resources

The Village's Response to COVID-19 and Social Distancing

Addressing COVID-19 in Our Community
The Village of Arlington Heights collaborates with the Cook County Department of Public Health and the Illinois Department of Public Health on all health-related topics. We are monitoring this situation very closely in an effort to support these agencies and provide timely updates on our website and on social media. The public should take this opportunity to prepare and to be familiar with what is recommended in order to help minimize the risk of COVID-19 spread.  
On March 11, 2020, the Village released a statement on how we are addressing COVID-19 within our community. 

Social Distancing

We encourage you to review the Mayor's message on the importance of social distancing at this time.  As a few friends & neighbors of ours put it, "And the world came together as the people stayed apart."  Thank you. 

Social Distancing in our Parks & Recreation Areas
Please call 911 if you are concerned about people gathered in public areas who are not following the social distancing recommendation set by federal and state health agencies.

Our Police Department will respond to calls but are not issuing citations at this time. Officers on patrol are also on the lookout to ensure people practice social distancing.  The Arlington Heights Park District is in charge of decisions relating to the opening, closing, and operations of Parks. However the Police Department is responding to complaints on individuals who may be violating the stay at home order or otherwise breaking the law. The Village will continue to communicate the importance of practicing social distancing.


Village Resources
These are challenging times as we work together to limit the spread of COVID-19. This Resources List provides websites, phone numbers and forms for agencies that can provide you further assistance during this difficult time. If you need any assistance, please call the Arlington Heights Village Hall, 847-368-5000. 

Illinois Financial Assistance


Village of Arlington Heights Financial Assistance 

Our Emergency Assistance program serves as a stopgap measure for residents of Arlington Heights who are experiencing a temporary economic hardship. This program provides assistance for basic needs, such as rent and utilities to qualifying applicants. To apply for emergency assistance, please complete either the application in English or the application in Spanish and be sure to attach the supporting documentation requested on page 5 of the application. 

Eligibility for financial assistance is considered on a case-by-case basis. The minimal eligibility for consideration is as follows:

  • Must be a resident of incorporated Arlington Heights
  • Must be lacking in funds to pay a specific bill. All sources of income will be looked at (checking, savings, GoFund Me, etc.) All assets will be considered (pension, 401K, home equity, etc.)
  • Must be experiencing a temporary financial hardship, such as loss of a job
  • Must have a past due balance for a basic need, such as rent or utilities
  • Must have a plan for sustainability, for example the resident will be returning to work 


Neighbors Helping Neighbors  

If you are interested in helping your neighbors in need and contributing to this fund, donations can be made through Arlington Cares


Medical Bills 
If a resident is in need of financial assistance related to a medical bill, they are encouraged to reach out to the financial assistance department at that medical facility.


Village of Arlington Heights Counseling Subsidy 
The goal of the Village’s Counseling Subsidy program is to reduce cost of treatment as a barrier to receiving mental health services. Arlington Heights residents of all ages and demographics are eligible for the program. Qualifications are based on household income, family size, insurance provider, and financial hardship. Our sliding scale is used as a guideline to determine the subsidy provided.  To apply for Counseling Subsidy, please complete either the application in English or the application in Spanish


Additional Financial Assistance

  • Wheeling Township: 847-259-7730
  • Elk Grove Township: 847-437-0300
  • Palatine Township: 847-358-6700
  • Northwest Compass: 847-392-2344
  • Salvation Army: 847-981-9111 


Meals on Wheels

  • Catholic Charities: 847-253-5500
  • Kenneth Young Center: 847-524-8800 


Food Pantries

  • Willow Creek Care Center: 224-512-2600
  • St. Edna’s: 847-398-3362
  • Wheeling Township: 847-259-7730
  • Elk Grove Township: 847-437-0300
  • Journeys The Road Home: 847-963-9163
  • Palatine Township: 847-358-6700
  • Northwest Compass: 847-392-2344
  • Salvation Army: 847-981-9111
  • Catholic Charities: 847-376-2100
  • Lutheran Social Services: 847-635-4600
  • Harvest Bible Chapel: 847-398-7005
  • Cross and Crown: 847-394-0362 


Online Recovery Meetings


Illinois Legal Aid 

As the coronavirus spreads, if you are in need of legal help, the Illinois Legal Aid Online has gathered resources to help people at this difficult time.