Winter Storm Updates and Safety Reminders: January 12, 2024

January 12, 2024
winter weather
General Winter Weather Information

  • Warming Centers
     If you are without heat, Village staff is here to assist you. Please contact the Village’s Health & Human Services Department during regular business hours, at 847-368-5760. If you are in an unsafe situation, please do not hesitate to dial 9-1-1.

  • ComEd To Report Outages
     If you witness downed power lines we ask that you please dial 9-1-1 to make a report and dial 1-800-Edison1 to report them. For current outage information, visit the ComEd Outage Map.

  • Village, County and State Roads
    The Village is responsible for clearing and salting Village streets, however many roads in Arlington Heights are under State (IDOT) or County (Cook County Department of Transportation and Highways DoTH) jurisdiction. View a map and learn more at www.vah.com/snowremoval 

  • Report a Concern
    If you have a non-emergency concern that you would like to report, please fill out our Report A Concern form or submit a concern through the See-Click-Fix app, available for download on smartphones. 

  • Metra Updates 
    For current updates regarding the Union Pacific Northwest Metra Line that services Arlington Heights, visit metra.com

  • Park District and Library Updates
    The Arlington Heights Park District and Arlington Heights Memorial Library adjusted their hours on Friday, January 12th. For updates on their hours and programs, please contact the Park District or the Library directly. 


January 12th Snow Storm Updates

Update #3 at 5 p.m. 
  • Winter weather will continue to impact the area over the next several days, with dangerously cold temperatures anticipated through Tuesday. Residents are encouraged to limit outdoor exposure and to avoid all unnecessary travel.
  • Public Works crews began snow removal operations at 5 a.m. on January 12th, and have continued non-stop efforts to combat the heavy snowfall associated with today’s winter storm. Crews will continue to work around-the-clock on 12-hour shifts into the weekend.
  • From midnight - 2 p.m. on January 12th, Arlington Heights Police responded to 90 calls service and the Fire Department responded to 17.
  • On-street parking is currently not allowed. If you have a car parked on a Village street, please remove that vehicle so plows and salt trucks can move efficiently through the Village.

As weather continues, we encourage residents to check in with their neighbors, and/or elderly or homebound friends and family members. If you witness or experience an unsafe situation, please dial 9-1-1. We appreciate your patience and understanding as we continue to face the many challenges that today’s weather has brought.


Update #2 at 1:45 p.m. 
  • Heavy and steady snow will will begin again this afternoon, with approximately 1.5" of new accumulation expected. Snowfall is anticipated to continue into overnight hours. Wet and slushy areas will refreeze / freeze-up tonight, particularly after Midnight as temps fall.
  • Public Works crews began snow removal operations at 5 a.m. and have continued non-stop efforts to combat the heavy snowfall associated with today’s winter storm. Crews will continue to work around-the-clock on 12-hour shifts.
  • The Police Department has activated their ‘Accident Plan’ which requests that drivers involved in a traffic accident resulting in only damage to vehicles, that can be safely driven from the scene, should drive to the Police Station to file a Crash report. Those involved in or witnessing an accident with reported injury or a non-drivable vehicle should call 9-1-1 immediately for a Police and Emergency Medical Service response.
  • The Metra train station building at Arlington Park is closed due to no power. The downtown train station building will close at 5:30 p.m.
  • Heavy wet snow may cause stress to above ground electrical supply lines. Residents should immediately report downed power lines to 9-1-1 and 1-800-Edison1 and stay away from the adjacent area.
  • If you live adjacent to a fire hydrant, you are encouraged to help keep that hydrant clear of snow. In emergency situations time spent by emergency personnel shoveling out a fire hydrant can mean life and death. Help your neighborhood by “adopting” a hydrant!
  • Residents are reminded to avoid all unnecessary travel.

If you witness or experience an unsafe situation, please dial 9-1-1. We appreciate your patience and understanding as we continue to face the many challenges that today’s weather has brought. Please continue to check the Village’s social pages and website at www.vah.com for updates.


Update #1 at 9: 45 a.m.

  • Public Works crews have been out plowing roads since snowfall began at 5 a.m. Snow is currently accumulating at 2" per hour, and is expected to continue overnight. Despite fully staffing our Public Works crews and non-stop snowplowing, this fast accumulation will continue to affect roads. Residents are encouraged to avoid driving, unless absolutely necessary.
  • At this rate, we will maintain an all-hands-on-deck approach, with crews working nearly 16-hour shifts. Despite our non-stop efforts, residents can expect that the excessive snowfall will continue to impact streets.
  • As heavy snow continues to accumulate, power outages have been reported. Please continue to report any outages by calling 1-800-Edison1. Metra trains are also experiencing delays and cancellations. Please check with www.metra.com for service alerts.
  • Metra train stations will remain open to provide shelter throughout the day.
  • Garbage pick up for Friday collection will not occur today. Groot is anticipating at this time that a pick-up will occur on Saturday, however this is subject to unfolding weather conditions.
  • The Arlington Heights Senior Center will be closed at noon on January 12, 2024.
  • If you feel unsafe or witness an unsafe situation please call 9-1-1. We encourage residents to safely check on elderly or homebound neighbors and family members, as public safety is our highest priority this winter storm event.
We appreciate your patience and understanding as we continue to face the many challenges that today’s weather has brought. Please continue to check back for updates.